INFORMATION WE COLLECT
Automatically Collected Information – The website server collects and saves only the default information customarily logged by web server software. Such information may include non-personally identifiable (anonymous information) including the domain and host from which you access the internet, the date and time of your visit, the originating IP address, the browser software you use and your operating system, the internet address of the web site from which you linked directly to our site, the pages and images requested and information about your email address (such as whether or not you can read graphic-rich HTML emails).
User Provided information – Users are permitted to browse most of our content and services without having to provide personally identifiable information – your name, email address, billing address, shipping address(es), phone number and credit card information. However, we do require users to provide certain personally identifiable information to DD when choosing to participate in various activities on the website. This includes the following circumstances (i) purchasing products on the website, (ii) creating a store or brand listing for your business.
Purchasing Products on the Website – In order to process your order, customers need to provide us with the following Personal Customer Information: your name, email address, billing address, shipping address, phone number and credit card information. We use industry standard e-commerce security technology to protect the Personal Customer Information that you transmit to us.
USES OF INFORMATION WE COLLECT
DD may use collected information to provide the services or transactions requested, including fulfilling customer orders. We may use your profile information to contact users when necessary in connection with transactions, or service issues.
No Spam Guarantee – DD uses email to respond to the requests and inquiries of website users. We will not share, trade, sell, reveal, publicize, or market your email address in any way. If you wish to speak directly with us we communicate with site users by telephone and email: TEL: (214) 521-3737 Email:
Subcontractors – DD uses third-party subcontractors to provide design and service functions for the website. The subcontractors can access Personal Customer Information when providing support to the website, but do not have the right to use the Personal Customer Information beyond assisting Discover Dallas Tours.
Credit Card Companies – Credit card transactions made on the website are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. By submitting your credit card information to process your transactions, you consent to our providing your financial and personal customer information to our third-party suppliers as we determine is necessary for processing your transaction. Our vendors are contractually obligated to maintain confidentiality and security of the Personal Customer Information and restricted from using such information in any way not expressly authorized by DD.
PROTECTING CUSTOMER INFORMATION
The website has security measures in place to protect against loss, misuse and alteration of the information under our control. The Personal Customer Information you provide, including your credit card information, is secured using industry standard encryption technology.
For tour reservations, customers must create a login and password when creating an account with us. Once created, customers can place an order or edit their listing on the website anytime. Protect this information from being used without your permission by not sharing it with others.
GOVERNING LAW AND JURISDICTION
Questions or comments regarding the website should be sent by email to